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Shipping and Returns

SHIPPING COST

Subscription always wins! – Free shipping costs to home or pick up points. For single purchases
please find delivery pricing below.

Costs for other countries to PICK-UP locations:
Baltic countries:
LV: single purchases 3.50 EUR, subscription – free
EE, LT: single purchases 4.75 EUR, subscription – free.
Finland: single purchases 12.54 EUR, subscription – 6,21 EUR.
Sweden: single purchases 12.54 EUR, subscription – 6,21 EUR.
Denmark: single purchases 12.54 EUR, subscription – 6,21 EUR.
Poland: currently not available

Costs for other countries to HOME DELIVERY:
Baltic countries:
LV: single purchases 5.50 EUR, subscription – free.
EE, LT: single purchases 7.00 EUR, subscription – free.
Finland: single purchases 12.60 EUR, subscription – 6,21 EUR
Sweden: single purchases 12.60 EUR, subscription – 6,21 EUR
Denmark: single purchases 12.60 EUR, subscription – 6,21 EUR
Poland: single purchases 8.00 EUR, subscription – free

If your bag amount for regular orders exceeds more than 4 bags, you can be charged for additional cost for the pick-up cabinet.

COUNTRIES WE SHIP
Today we ship to following countries: Latvia, Lithuania, Estonia, Denmark, Finland, Sweden.
If you would like to deliver to other countries, please contact us on info@thegege.com to specify
delivery options and price.

DELIVERY TIME
Delivery time is between 1 – 3 business days. During really busy periods like sales, we may take
up to 5 days for some orders due to the high volumes.

TAXES AND OTHER DUTIES
There can be additional duties and taxes applied upon receipt of your shipment. These duties
and taxes are to be paid by the recipient. GEGE is not required to inform customers of such
additional costs and is not required to refund such costs to customer.

RETURNS
Returns should be made within 14 days after delivery of your shipment. The product should
have to be in intact and unopened or contain at least 90% of unused diapers before return.
We will usually refund your order within 14 days of receiving return goods in our warehouse
but please note, that it might take longer for refund to appear in your account as transfers
between payment systems might take a longer time.

Please send returned items via DPD Locker by using the information that you have received from DPD. If you need any assistance please contact DPD Customer Service Department by phone: 67 387 284 or e-mail info@dpd.lv

In case of Poland, please contact our support service in advance in case you want to return items: support@thegege.com

RETURN OF DAMAGED PRODUCTS
If you received damaged products, please contact us by e-mail: support@thegege.com

MORE QUESTIONS?
If you have any questions regarding shipping or returns, please contact our Customer service
support@thegege.com

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