Refunds & Money back guarantee
HOW DOES IT WORK?
If you are unhappy with your purchase for some reason, please contact us at email@example.com. We have a money-back guarantee, and we are happy to issue a product refund if you are not satisfied with your purchase. The package must contain at least 90% of unused diapers before return.
We will usually refund your order within 14 days of receiving return goods in our warehouse but please note, that it might take longer for a refund to appear in your account as transfers between payment systems might take a longer time.
Please send returned items, including your order confirmation, to:
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Phone number ONLY FOR RETURNS: +371 20387835
When an order is processed, any returns and cancellations will involve a payment system transaction fee – 1 EUR and return delivery costs, which are dependent on the location. Please see delivery fees https://thegege.com/shipping-and-returns/
*Please note that the money-back guarantee is valid up to 14 days after your purchase.
** Please note that the refund does not include order shipping cost and costs for returning product to us
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