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Refunds & Money back guarantee

HOW DOES IT WORK?

If you are unhappy with your purchase for some reason, please contact us at support@thegege.com. We have a money-back guarantee, and we are happy to issue a product refund if you are not satisfied with your purchase. The package must contain at least 90% of unused diapers before return.

REFUNDS

We will usually refund your order within 14 days of receiving return goods in our warehouse but please note, that it might take longer for a refund to appear in your account as transfers between payment systems might take a longer time.

Please send returned items, including your order confirmation, to:

ONLINE RETURNS
SIA GeBerry

Wellman Logistics
Maskavas iela 497
Rumbula
LV-2121
Latvia

Phone number ONLY FOR RETURNS: +371 20387835

When an order is processed, any returns and cancellations will involve a payment system transaction fee – 1 EUR and return delivery costs, which are dependent on the location. Please see delivery fees https://thegege.com/shipping-and-returns/

*Please note that the money-back guarantee is valid up to 14 days after your purchase.

** Please note that the refund does not include order shipping cost and costs for returning product to us