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Refunds & Money back guarantee


If you are unhappy with your purchase for some reason, please contact us at support@thegege.com. We have a money-back guarantee, and we are happy to issue a product refund if you are not satisfied with your purchase. The package must contain at least 90% of unused diapers before return.


We will usually refund your order within 14 days of receiving return goods in our warehouse but please note, that it might take longer for a refund to appear in your account as transfers between payment systems might take a longer time.

Please send returned items via DPD Locker by using the information that you have received from DPD. If you need any assistance please contact DPD Customer Service Department by phone: 67 387 284 or e-mail info@dpd.lv

For Poland, please contact our support service in advance in case you want to return items: support@thegege.com

*Please note that the money-back guarantee is valid up to 14 days after your purchase.

** Please note that the refund does not include order shipping costs.

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