Refunds & Money back guarantee

HOW DOES IT WORK?

If you are unhappy with your purchase for some reason, please contact us at support@thegege.com. We have a money-back guarantee, and we are happy to issue a product refund if you are not satisfied with your purchase. The package must contain at least 90% of unused diapers before return.

REFUNDS

We will usually refund your order within 14 days of receiving return goods in our warehouse but please note, that it might take longer for a refund to appear in your account as transfers between payment systems might take a longer time.

Please send returned items via DPD Locker by using the information that you have received from DPD. If you need any assistance please contact DPD Customer Service Department by phone: 67 387 284 or e-mail info@dpd.lv

For Poland, please contact our support service in advance in case you want to return items: support@thegege.com

*Please note that the money-back guarantee is valid up to 14 days after your purchase.

** Please note that the refund does not include order shipping costs.

PARENTING CLUB
10/Nov/2022
Alert, my child's diaper is overflowing at night!

Your little one has been in bed for several hours and is sound asleep. You are thinking about this well-deserved rest, you are on the verge of dozing off on the sofa when suddenly you hear cries. The leaky diaper, again. You don't understand, yet you had done everything right! How is it possible? What has happened? We will try to explain the possible 3 reasons of leaks (and great stress) of a diaper!

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10/Nov/2022
Diaper sample: good plan or not?

More and more diaper brands are entering the baby hygiene market. It's hard to decide with so many choices! Disposable, ecological, washable... you don't know where to start and that's understandable. To help you in your quest for the ultimate diaper, there are diaper samples.

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10/Nov/2022
How to put a diaper on the baby?

After kisses and hugs, changing diaper is one of the most common gestures made by young parents! However, at first glance, it does not seem frankly intuitive. There has never been a parent who wouldn't wondered how to put a diaper on a newborn! 

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10/Nov/2022
Why Parents Prefer Diaper Subscription

We totally get it, being a parent can be busy. Between trips to the park or playground, snack time, bedtime rituals, and so much more, your schedule can easily stack up. With the time you’re spending in the supermarket going from aisle to aisle looking for the perfect disposable diapers, you could be going on adventures instead if you chose diaper subscription.

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