Refunds & Money back guarantee

HOW DOES IT WORK?

If you are unhappy with your purchase for some reason, please contact us at support@thegege.com. We have a money-back guarantee, and we are happy to issue a product refund if you are not satisfied with your purchase. The package must contain at least 90% of unused diapers before return.

REFUNDS

We will usually refund your order within 14 days of receiving return goods in our warehouse but please note, that it might take longer for a refund to appear in your account as transfers between payment systems might take a longer time.

Please send returned items via DPD Locker by using the information that you have received from DPD. If you need any assistance please contact DPD Customer Service Department by phone: 67 387 284 or e-mail info@dpd.lv

For Poland, please contact our support service in advance in case you want to return items: support@thegege.com

*Please note that the money-back guarantee is valid up to 14 days after your purchase.

** Please note that the refund does not include order shipping costs.

PARENTING CLUB
07/Sep/2023
Mastering Bath Time with Genius Shampoo & Body Wash

Bath time with your little one is more than just keeping them clean; it's a cherished bonding experience. The choice of bath products becomes crucial in ensuring both safety and delight. Among these essentials, shampoo and body wash take center stage. So let's sail through the essential considerations when selecting your baby's bath companions.

Read More
07/Jul/2023
Discover the Advantages of Genius Wet Wipes: A Parent's Best Friend!

Parenthood is a journey filled with precious moments, and keeping your little one clean and comfortable is a top priority. When it comes to maintaining hygiene for your baby, having a reliable pack of wet wipes by your side can be a game-changer.

Read More
10/Nov/2022
Alert, my child's diaper is overflowing at night!

Your little one has been in bed for several hours and is sound asleep. You are thinking about this well-deserved rest, you are on the verge of dozing off on the sofa when suddenly you hear cries. The leaky diaper, again. You don't understand, yet you had done everything right! How is it possible? What has happened? We will try to explain the possible 3 reasons of leaks (and great stress) of a diaper!

Read More
10/Nov/2022
Diaper sample: good plan or not?

More and more diaper brands are entering the baby hygiene market. It's hard to decide with so many choices! Disposable, ecological, washable... you don't know where to start and that's understandable. To help you in your quest for the ultimate diaper, there are diaper samples.

Read More