Siuntimo politika

SHIPPING COSTS

Subscription orders ship free. For single purchases, rates depend on your location:

  • Latvia (Riga): €3.90 – €11.90
  • Lithuania, Estonia: €4.50 – €16.90
  • Zone 1 (Italy, Germany): €5.00 – €10.90
  • Zone 2 (Ireland): €5.00 – €23.90
  • Zone 3 (France, Slovenia, Hungary, Croatia, Austria, Belgium, Czech Republic, Denmark, Luxembourg, Netherlands, Slovakia, Finland, Sweden, Poland): €5.00 – €62.90
  • Zone 4 (Bulgaria, Greece, Portugal, Romania, Spain): €20.90 – €69.90

Additional surcharges apply for remote areas: Estonian islands (+€9.00), Lithuanian Curonian Spit (+€22.00), Crete (+€7.00), Greek Islands (+€17.00), Norway (+€25.00), Switzerland (+€18.00).

DPD Pickup delivery is available in: Poland, Germany, Belgium, Netherlands, Luxembourg, France, Sweden, Portugal, Denmark, Spain, Czech Republic, Hungary, Ireland. All other countries receive home delivery.

COUNTRIES WE SHIP TO

We ship to all EU countries and selected non-EU countries. Contact info@thegege.com for questions about your specific location.

DELIVERY TIME

Orders placed before 13:00 (Latvian time) on a business day are dispatched the same day. Orders after 13:00 or on weekends are dispatched the next business day.

Estimated delivery after dispatch: Latvia 1–3 business days, Lithuania and Estonia 2–3 business days, all other zones 2–10 business days. During busy periods, dispatch may take up to 5 days.

TAXES AND OTHER DUTIES

Additional duties and taxes may apply upon receipt and are the responsibility of the recipient. GEGE is not required to inform customers of such costs or to refund them.

RETURNS

You have the right to return your order within 14 days of receiving it. To initiate a return, contact info@thegege.com or use the withdrawal form at thegege.com/pages/withdrawal.

For hygiene reasons, diapers, nipple covers, and wet wipes cannot be returned once the original packaging seal has been broken.

Return shipping costs are the responsibility of the customer. Two options are available:

  1. GEGE arranges DPD pickup: we book a courier to collect the item from your address; the cost is deducted from your refund.
  2. You arrange the return: send the item back using any courier; on receipt we issue a full product refund.

Refunds are processed within 14 days of receiving the returned goods. The refund covers the product price only - original order shipping costs are not refunded.

RETURN OF DAMAGED PRODUCTS

If you received a damaged or incorrect product, contact info@thegege.com with photos and your order number.

MORE QUESTIONS?

Contact our customer service at info@thegege.com.